New Services
To request new services, please call the main office at (903) 432-3704.
All required documents and forms will be turned into the main office in person, to ensure the person requesting the connection has the right to do so. We have included some general guidelines and information related to New Services below and what to expect:
Existing water services are usually activated the next day after paying deposits and completing the service agreement.
You will need a valid ID to start an account.
Renters will also need a copy of their lease agreement or landlord authorization form completed.
Property owners will need a notarized contract or deed if you have just purchased the property (must have signatures of buyer and seller) or property tax information from appraisal district.
If applicable, for new development, please go to the Developer Information page of the website.
Please be aware there is a $175.00 reconnect fees for existing water meters and service on the property.
To install new water services and meter on your property (no existing services), you will need to come into the office and request a New Service Quote and pay the $75.00 fee.
New service install time-frame is 2-4 weeks.
Alternatively, to disconnect or end service you will be required to pay the final balance on the account and a $100 trip fee to turn the water service off.
